“You might remember coming to my
house on the 30th of November to see the damage the escape of water had done to
my property. You recommended Marshall Waller Ltd.  I did not get my completion of
drying works certificate till the 2nd of March, but immediately after it was
issued, work began.All the work has been completed and I am very pleased with the result and during this time their staff came frequently to inspect what had been done & if it was to my satisfaction. I hope I shall never have a "disaster" like that again, but if it has to happen I would certainly like Marshall Waller Ltd to undertake the work again.”

Dagmar, policyholder from Harrold,
Bedfordshire

“We just wanted to send this email to say what a fantastic service you provided to rebuild our house afterthe house fire. You were very helpful and nothing was too much trouble. You and the team have done a brilliant job and the craftsmanship shown is first class. It has seemed like an eternity for the house to be finished but now we have our house back even better than ever. We would also like to give a special mention to Graham, who was always there when we needed him and was always only too happy to give advice.” You are all a credit to the building profession!

Once again many thanks and all the very best for the future, we hope that we do not have to meet again under these circumstances.”

Tony and Janet, policyholders
from Hitchin,Hertfordshire

"Just a quick email to confirm that the painters came here this morning and painted the walls of my bedroom as arranged. Therefore all work is now complete.

I would just like to add that the service provided by everyone from my first phone call in respect of this claim to today's completion has been very good. From the office staff phoning to arrange visits, to the workmen sent here to undertake the work, all have been very polite and helpful. Thank you for making this stressful time (for me anyway!) easy to cope with. "

Lorraine, policyholder from
Hitchin, Hertfordshire

"The kitchen is finished now and it looks lovely I am very pleased and the stress I felt previously has gone - looking at the outcome has been so worth it. Thank you for all your help"

Kate, policyholder from Bedford,
Bedfordshire

"I must say all the people who work for you are so friendly and considerate. You obviously have a great team around you. My youngest came to inspect the finished job and was most impressed. He thought Paul's tiling first rate. He's had a few bad experiences in the past"

Doreen, policyholder from
Chalfont St Giles, Buckinghamshire